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Online Services

To make it easier for you to access our surgery we have implemented a number of new systems that allow you to access primary care quicker and more conveniently.

Video Consultations via accuRx 

Did you know that you can now book video consultations with the surgery? Video consultations can be used for a number of different issues and conditions and can be booked with a GP or nurse.

We follow NHS guidance and use secure, NHS approved software to ensure that we use video consultations safely and effectively.

We have made sure that our video consultations are easy for you to access and use. To help you to do this, please view the video below or read the 'How to Guide' for video consultations.

The below links may also be helpful if your clinician has:

Patient Online via SystmOnline

We have changed the way we book our appointments in response to the latest Government guidance on COVID-19. All patients who request any type of appointment will first be telephoned by a clinician. The clinician will assess you and determine how best to meet your care needs. If you do not need to come into the surgery, you will be given the appropriate self-care advice, treatment and information on what to do if you become more unwell. You will be offered an appointment if it is essential for you to be seen face to face.

Patient Online connects you to local health services when you need them most. Book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer.

Click this link to access Patient Online Service with SystmOnline

How to sign-up

For more information, please telephone the surgery on 01302 645 544.

https://app.doctorlink.com/register

Repeat PrescriptionsManage your Repeat Prescriptions
AppointmentsManage and book appointments

Have Your Say

Adults over 50s flu vaccination

As part of the Government’s expanded flu immunisation programme, adults over the age of 50 will be able to get their free flu vaccine from 1 December 2020. We will be contacting you to book this appointment. Please note that you also may receive a call from the NHS Immunisation Management Service reminding you to book your flu jab, this is a legitimate service and not a fraudulent call.  Please contact the surgery to book your appointment.

Coronavirus

Please do not come into the surgery if you or a member of your household has any of the following symptoms: a fever, a new continuous cough or a loss of, or change in, your normal sense of taste or smell (anosmia). Please stay at home and self-isolate for 14 days.

We have changed the way we book our appointments in response to the latest Government guidance on COVID-19. All patients who request any type of appointment will first be telephoned by a clinician. The clinician will assess you and determine how best to meet your care needs. If you do not need to come into the surgery, you will be given the appropriate self-care advice, treatment and information on what to do if you become more unwell. You will be offered an appointment if it is essential for you to be seen face to face. Thank you for your cooperation during this time. 

The latest COVID-19 guidance and information can be from here gov.uk and at nhs.uk.

Welcome to The Flying Scotsman Health Centre

EMAIL ADDRESS: donccg.flyingscotsmanhc@nhs.net

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Our aim is to provide quality medical care, encourage good health for our patients, help our patients prevent disease and to also help patients to make informed decisions about their own health.

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Take the Friends & Family Test

The NHS Friends and Family Test (FFT) was introduced in 2014 to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

Help us to improve our service, learn more about the test and give us your feedback.

Named GP

From 1st April 2015 all current and newly registered patients will be allocated to a named accountable GP. This GP is responsible for patients’ overall care at The Practice. Should you wish to establish who your present accountable GP is then please contact the Health Centre for further information.

If you have a preference as to whom your accountable GP should be, the practice will make reasonable efforts to accommodate this request.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access to the Surgery

The surgery has suitable access for patients with mobility issues or disabilities. Should you require further assistance please speak to a member of staff.

VIew our CQC Rating

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(Site updated 23/02/2021)

Contact Details

The Flying Scotsman Health Centre

Contact Telephone

01302 645 544
111
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